Data Deletion
How to request deletion of personal information held by AutoGo Solutions, including information associated with a connected business integration.
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Send a deletion request
Email info@autogo.website with the subject Data deletion request.
- Use the email address associated with your enquiry or account where possible.
- Include your name and the relevant service, business, or integration.
- Describe the information you want deleted. If relevant, include an account identifier or the phone number used for your WhatsApp conversation.
Do not send passwords, access tokens, full identity documents, or other unnecessary sensitive information.
Prepare deletion requestWhat happens next
We review the request and may ask for the minimum information needed to verify your identity or authority. We then explain the next steps and applicable timeframe. Where the information is under our control and deletion is appropriate, we arrange removal and confirm the outcome.
Opening an email draft or sending a request does not itself delete any records. This page provides request instructions; it is not an automatic deletion tool.
Data held for another business
If your information is part of a client’s CRM, Meta lead workflow, WhatsApp integration, Zoom account, or AI solution, that business may control the records. Please contact the business directly. If AutoGo processes those records on its behalf, we handle requests in coordination with the business and its authorized instructions.
Disconnecting a platform
You can revoke an integration’s access using the relevant platform’s account or business settings. Disconnecting prevents access according to that platform’s controls, but does not necessarily delete information already received. Request deletion separately if you want those records reviewed.
We cannot delete records controlled independently by Meta, WhatsApp, Zoom, your email provider, or another service. Those providers have their own request processes.
Records that may need to remain
Some information may need to be retained for legal obligations, necessary business records, security, or an ongoing dispute. Backup copies may follow the applicable backup retention process. If deletion is limited or unavailable, we explain the relevant reason and available next steps.
Downloaded briefs and clipboard copies are on your device; remove them yourself if you no longer need them. For more detail about website data handling, read our Privacy Policy.