Privacy Policy

Who this notice covers

This notice covers the AutoGo Solutions marketing website and enquiries sent to our team. Contact us at info@autogo.website with questions about your information. Data processed within a client’s CRM, messaging system, or other custom solution also depends on that client’s instructions, project agreement, and privacy notice.

Information you choose to share

An enquiry can include your name, email address, service interest, and project description. If you contact us through WhatsApp, your phone number and the messages you send are also part of that conversation. We use these details to respond, understand your requirements, prepare proposals, and communicate about requested services.

Please avoid sharing passwords, access tokens, payment information, or sensitive customer data through the website’s enquiry form.

How the enquiry form works

The form prepares a message in your email app or WhatsApp. You review and send it from that app; filling in the form alone does not send it to us. A downloaded project brief is saved to your device, and copying a brief places it on your clipboard. This website does not save form entries to a website database or browser storage.

Messages you send are handled by your chosen communication provider and, once received, by our team for the purposes described above.

Hosting, fonts, and external services

The website is configured for Firebase Hosting. When hosted there, Firebase processes technical information, including IP addresses, to deliver and protect the website. See Firebase’s privacy information.

Fonts are loaded from Google Fonts, so your browser requests font files from Google. Email, WhatsApp, and any external booking links are separate services with their own privacy practices. Providers may process information in locations outside your country.

Cookies and browser storage

This website does not set advertising or analytics cookies, run tracking pixels, or store enquiry details in local storage. It does not include an analytics or advertising SDK. Your email app, WhatsApp, or a linked booking service may use cookies and storage under its own policies when you open that service.

You can manage those services’ cookies through your browser or the provider’s settings. If tracking features are added to this website, this notice and any necessary consent controls need to be updated.

Client integrations and access

If you commission an integration, the data needed and permissions granted depend on that project. Relevant data may include contacts, lead details, messages, meeting information, or account identifiers. Access should be limited to what the agreed workflow requires. Project-specific handling, sharing, security, and retention should be documented before live customer data is connected.

Retention and your choices

Information in a sent enquiry or an active project may need to be retained to respond to you, provide the agreed service, keep necessary business records, or meet legal obligations. The appropriate retention period depends on the information and purpose; you can ask us about your specific records.

Depending on applicable law, you may be entitled to request access, correction, deletion, restriction, or other action concerning your personal information. Contact info@autogo.website or follow our Data Deletion instructions. We may need to verify that a request relates to you. You may also raise concerns with the relevant data protection authority where applicable.

Updates to this notice

We may update this notice to reflect website changes or revised data handling. The date above identifies this version. Send privacy questions to info@autogo.website.